Back
Resolved

Meta API issue impacting some Instagram posts

Started 19 Feb at 02:35pm PKT, resolved 27 Feb at 02:43pm PKT.

Web Application (publish.socialchamp.io) Mobile Application (Android & iOS)
Resolved

Instagram Reels and Stories are now fully operational. Video publishing has returned to normal. We appreciate your understanding and apologize for the disruption to your workflow.

Posted 27 Feb at 02:43pm PKT.
Updated

We have confirmed that the current publishing disruptions are originating from the Meta API. We are seeing a higher failure rate for both image and video based post.

We are closely monitoring the error rates and will provide further updates as they become available.

Posted 26 Feb at 04:22pm PKT.
Updated

We have confirmed that the current publishing disruptions are originating from the Meta API. While the majority of Instagram posts are delivering successfully (with a current success rate of 94–99%), we are seeing a higher failure rate for image-based posts compared to video.

We are closely monitoring the error rates and will provide further updates as they become available.

Posted 20 Feb at 02:38pm PKT.
Created

We are currently investigating an issue causing Instagram image and video posts to fail for some users. Initial error logs indicate this disruption is stemming from the Meta API.

Our team is actively monitoring the situation, and we will update this page as soon as we have more information

Posted 19 Feb at 02:35pm PKT.